Job Description
Why Join Our Team?
Launch your career with a dynamic company that values innovation, collaboration, and professional growth. We offer an exciting work environment where creativity is encouraged, and every team member plays a vital role in our success!
About Us
We are an award-winning, full-service advertising agency and software development company that serves thousands of clients nationwide. Our mission is to deliver cutting-edge marketing technology, including website design, touchscreen kiosks, and software solutions, all while fostering a culture of integrity, imagination, and results-driven innovation. Our team-based approach ensures superior product delivery on time, while our flat organizational structure provides opportunities to gain new skills and discover hidden talents.
Job Summary
This is an in-office position with no remote work options. We are seeking a highly motivated individual to join our team as a Junior Account Manager. If you have a passion for customer service and problem-solving, this role is perfect for you! English majors and introverts often excel in this position. As part of our expanding team, you will support our users in various functions, including customer interactions, data management, and quality control.
Responsibilities
Conduct quality control and auditing to maintain accuracy and efficiency.
Contact clients to verify information and make necessary updates.
Perform data entry and test third-party software integrations.
Conduct internet research to support client needs.
Answer calls from existing clients and provide excellent customer service.
Review reports and guide clients on how to utilize data effectively.
Provide software demos and training sessions, including managing attendees and sending reminders.
Qualifications
Highly organized with strong follow-through skills.
Minimum 65 WPM typing speed required.
Exceptional written and oral communication skills.
Strong data entry and keyboarding abilities.
Basic computer and internet proficiency preferred.
Extreme attention to detail and accuracy.
Ability to memorize and follow established protocols and procedures.
Creative problem-solving skills with a positive attitude.
Strong relationship-building skills with clients and coworkers.
Ability to manage client expectations effectively.
Willingness to collaborate with various teams, including upper management and clients.
Strong documentation and follow-up skills.
Ownership mentality with the ability to take initiative on assigned tasks.
Education
Bachelor's degree in English preferred. As this is an entry-level position, all qualified candidates will be considered, regardless of their specific field of study.
Benefits & Perks
Competitive time-off package.
Employer-subsidized medical insurance after 60 days of full-time employment.
Dental, vision, and life insurance options.
On-site fitness center, media center, and indoor basketball court.
Full-service coffee bar and various office perks.
Physical Requirements
Sedentary Work: Primarily a desk-based role with a standing desk option available.
Repetitive Motions: Regular use of a keyboard and mouse.
Visual Requirements: Must be able to read data on screens and printed materials.
Communication Skills: Strong oral and written communication is essential.
Physical Mobility: Occasional standing, walking, and light lifting may be required.
Environmental Conditions: Standard office setting with typical lighting and noise levels.
Equal Opportunity Employer
We are committed to fostering an inclusive work environment and providing equal employment opportunities for all applicants. We do not discriminate based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any other protected category. Reasonable accommodations for the hiring process and job performance are available upon request.
Additional Information
Candidates may be subject to a drug test, typing test, and background check as part of the hiring process.
Join Our Team!
This is more than just a job—it's an opportunity to grow, innovate, and collaborate with a team of passionate professionals. If you're ready to make an impact and advance your career, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 17.00 Per Hour
Job Tags
Hourly pay, Full time, Work at office, Remote work,